Update from SWEPCO – 4pm 5/30/17

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As of 4 pm today, SWEPCO has restored power to approximately 74,000 customers, down from a peak of 103,000 customers after Sunday’s storm. Approximately 29,000 customers remain without power.

Sunday night’s storm packed winds of up to 60 miles per hour and downed power lines and trees across SWEPCO’s East Texas and Louisiana service territory. Two EF-1 tornados have been confirmed by the NWS in the Longview area. Almost 800 men and women, including 501 line and 287 tree personnel, are working to restore power to SWEPCO customers. (This is a corrected total from a previous report.)

SWEPCO has restored the main circuits from our substations. Now we are tackling the tough distribution lines along streets, in neighborhoods, alleys and backyards where we see major damage on poles, wires, cross arms and transformers. Thanks for your continued patience.

The estimated restoration times below tell when SWEPCO expects to have power restored to 95 percent of customers in an area. Power may be restored prior to our estimate.

Outages and Estimated Restoration Times (for 95 percent of customers who can take power):

LONGVIEW AREA (62,000 at peak – 18,228 at 4 pm Tuesday)
Carthage area – 447 – Wednesday at 10 pm
Gilmer area– 36 – Wednesday at 5 pm
Gladewater area – 1,305 – Wednesday at 5 pm
Kilgore area – 42 – Wednesday at 10 pm
Longview area – 16,202 – Friday at 5 pm
Marshall area – 195 – Wednesday at 10 pm

SHREVEPORT AREA (18,000 at peak; 67 at 4 pm Tuesday)
Haughton area – 15 – Tuesday at 10 pm
Shreveport area – 52 – Tuesday at 10 pm

VALLEY AREA (24,000 at peak; 10,938 at 4 pm Tuesday)
Hornbeck area – 447 – Wednesday at 5 pm
Logansport area – 536 – Wednesday at noon
Mansfield area – 3,630 – Thursday at 5 pm
Natchitoches area – 6,295 – Thursday at 5 pm

Sign up for SWEPCO Alerts to get personalized email or text message updates about an outage at your home or business. Enroll at SWEPCO.com/Alerts.

Please note: The outage map at SWEPCO.com/OutageMap is not showing all known outages. We apologize for the inconvenience.

DOWNED LINES – Never touch a downed utility wire, no matter how harmless it looks. It can be difficult to distinguish between a power line and a cable or telephone line. All downed lines should be considered energized and dangerous. And don’t touch anything in contact with the line, such as trees, fences or puddles of water, since they can conduct electricity. Keep children and pets away from this potential hazard. Call SWEPCO to report any downed lines or equipment.

PORTABLE GENERATOR SAFETY – IF you use a portable or RV generator, do not plug the generator into your circuit box. Portable generators “backfeed” electricity up the line and risk the lives of repair workers and the public. Follow the manufacturers’ instructions carefully, and plug essential appliances directly into the generator.

WEATHERHEAD DAMAGE – If the weatherhead or meter base at your home or business has been damaged or pulled away from the structure, you will need to have it repaired by a licensed electrician before SWEPCO can safely reconnect service. Once the repair is made, please contact SWEPCO so your service can be reconnected.

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